LIVE NETWORK · MALAYSIA · SINGAPORE
Track Parcel Open VIP App ↗ Support
Send A Parcel .my
Track Parcel Open VIP App ↗
Headquartered in Penang · Operational across Malaysia

Send any— where in Malaysia.

Doorstep pickup in 60 minutes. Live tracking, automatic insurance, and a single app that handles everything from a single envelope to a full pallet.

12,400+
Parcels Today
98.7%
On-Time Rate
60m
Avg Pickup
VERIFIED
COURIER
·2026·

Book in the
VIP App.

vip.sendaparcel.my
/01 Live rates for every postcode pair, weight class, and service tier.
/02 One-tap booking. Saved addresses, recurring pickups, bulk CSV import.
/03 Real-time tracking. Push notifications at every checkpoint.
Open VIP App →
Web · iOS · Android NO ACCOUNT NEEDED
GEORGETOWN → KUALA LUMPUR BUTTERWORTH → JOHOR BAHRU BAYAN LEPAS → KUCHING PENANG → KOTA KINABALU PENANG → IPOH PENANG → ALOR SETAR
/01 — PACKAGES

Top up once.
Ship all month.

Four prepaid credit packages. Locked-in rates across multiple couriers. View all packages →
PKG/01↗
Silver
Package 1
Entry tier. Single courier with locked base rate. Perfect for occasional senders.
60 Days Ninja Van
Starts from
RM 30 · RM 6.00 base
VALIDITY · 60 DAYS
BEST VALUE
PKG/02↗
Silver
Package 2
Bigger credit pool, two couriers. Same locked rates — stretches three times further.
60 Days 2 Couriers
Starts from
RM 100 · RM 6.00 base
VALIDITY · 60 DAYS
PKG/03↗
Gold
Package 1
Three couriers, longer validity, free packaging material posted to your door.
120 Days + Material
Starts from
RM 200 · RM 5.80 base
VALIDITY · 120 DAYS
BEST VALUE
PKG/04↗
Gold
Package 2
Top tier. Four couriers, three free material items, longest validity, lowest base rate.
120 Days 4 Couriers
Starts from
RM 500 · RM 5.80 base
VALIDITY · 120 DAYS
/02 — PROCESS

Four steps.
Zero friction.

From booking to doorstep. The whole flow takes about 90 seconds on your end.
01
Book in App
Open the VIP app, enter pickup and drop-off, get your live rate. No account needed.
02
We Pick Up
A rider arrives at your door within 60 minutes. Pay cash, card, FPX, or QR.
03
In Transit
Live tracking. Push notifications at every checkpoint. Reroute or hold while in transit.
04
Delivered
Photo proof of delivery. Recipient signature captured in-app. Done.
// Real-time package tracking

Where's my parcel?

Drop your tracking ID below. We'll show you exactly where it is — to the nearest hub.

FORMAT: SAP-[REGION]-[6 DIGITS]-MY · Found in your booking confirmation
/03 — TRUST

Built for the long haul.
Not the demo.

Numbers from the last 90 days, audited monthly. We publish them because we mean them.
60m
Pickup SLA
Guaranteed pickup within an hour, anywhere on Penang Island & mainland. Or your booking is free.
98.7%
On-Time Rate
Verified by independent audit. Published live on our status page each month.
10K
Insured Free
Every parcel covered against loss and damage. Higher-value top-up available in the app.
24/7
Live Support
WhatsApp, phone, email — answered by humans, not bots. Average response 2 minutes.
/04 — COVERAGE

Every postcode
in Malaysia. Period.

247 hubs across 14 states and 3 federal territories. From Pulau Tikus to Tioman, Cameron Highlands to Labuan — and yes, even that village you grew up in.

SAP-NET-2026-MY · Q1 COVERAGE INDEX

POPULAR ROUTES FROM PENANG FREQUENCY
Butterworth → Kuala Lumpur
12h
Hourly
Butterworth → Johor Bahru
24h
3× Daily
Bayan Lepas → Ipoh
6h
Hourly
Penang → Kuching
48h
Daily
Penang → Kota Kinabalu
48h
Daily
Penang → Alor Setar
3h
Hourly
// Ready to ship

Got a box?
Open the app.

Live rates, instant booking, and one-tap tracking — all in the VIP app. Web, iOS, and Android.

vip.sendaparcel.my Open VIP App →